San Dieguito Pool Center

Comments

5 responses to “San Dieguito Pool Center”

1. 

   February 27, 2026

   Mike

   I highly recommend SD Pool Center. After spending 2 months trying to fix my pump priming issue on my own, I gave up and called SD Pool Center. Scheduling the appointment was easy, and the Tech was on time. Gavin, now known as the best pool guy ever in my opinion, saw the issue and fixed it within 15 minutes. Plus, he had the needed parts in his truck. This guy knows his stuff. Pool is back operational like new. I will not hesitate to call them again.
2. 

   February 27, 2026

   Daniel Sallese

   So grateful for Vince and this store. I brought in a broken piece to my vacuum. Vince immediatelyknew what was wrong. He did not have a new piece for the replacement part I needed but went to the back and gave me a used piece at no charge, simply because he is a good person and was able to help me however he could. I listened to his guidance and he was exactly right, the part he gave me works perfectly and we will be going back to his store because he is a good person who cares about providing help however he can.
3. 

   February 27, 2026

   KC Loewen

   This company is also known as discount pool supply. They are the chosen vendor for the home warranty company we have. I’ll have to say I was pleasantly surprised how good they were to deal with after the nightmare we are dealing with with a plumber assigned by the home warranty company. Our spa heater went out they came out assessed the problem contacted the home warranty company and had us a new spa heater in about a week. Greatly appreciate the turnaround time. The guys that came out to install it were pleasant and informative. I would recommend this company
4. 

   February 27, 2026

   Katie Nagler

   We had a great experience with San Dieguito Pool Center! They were friendly and professional. We have an in-ground spa that needed to be updated and they took great care of us. We got a few quotes and found that their pricing and customer service was the best. We felt like they were honest about what we actually needed, and what items we could have covered by our home insurance policy. Very nice when you have a company that doesn’t make you feel like you are getting scammed. Gavin was our technician and he was awesome. Great communication, hard working, and always showed up on time. He spent time explaining each step to us which I really appreciated. Now we can control our spa with our phones and feel so much more comfortable that everything with our spa is up to date and safe. Highly recommend.
5. 

   February 27, 2026

   Stacey Thompson

   We originally contacted San Dieguito Pool Center to come and evaluate our actuator that wasn’t functioning properly. I was able to speak with someone over the phone and they said they would email us with an appointment. We did receive an email and I confirmed on the day of the appointment that we would like them to come out. I was home that day and no one ever came to the door and I never saw anyone come (our yard is gated and not easily accessed). There was no phone call that San Dieguito was on their way. Since they didn’t show, we had to spend more effort on hiring someone else to fix the actuator. Then, a few months down the road, I received a bill from San Dieguito saying they came out and the actuator was functioning correctly! Duh, because we already had it fixed. They never called this whole time. I called SDP and informed them that we were not paying the bill since they didn’t come out on the day specified, never told me they were on the property, and that we had to get someone else to fix it. We keep receiving letters asking us to pay for this obsurb bill. I have called San Dieguito Pools repeatedly and no one will pick up the phone. We have also informed them by email of the situation and yet they will not stop sending their bill. This company has very bad customer service, ethics, and is very disorganized. Do not try and work with this company. Go with someone else.