TCP Custom Outdoor Living

Comments

5 responses to “TCP Custom Outdoor Living”

1. 

   March 2, 2026

   Rachelle Jozwiak

   We moved into our new home about a year ago and wanted to extend our patio with a fireplace and TV to entertain our family and friends. My husband got a referral for TCP from one of his business customers; German, who is contracted to do plumbing work for TCP. We were immediately impressed by the Project Developer; Brandon, who came by our home to give us a quote. He was so professional and helpful and gave us great feedback and ideas. He was also very helpful in getting our HOA approval. The project started soon after and Mike began to help us from that point. He was so thoughtful and patient with all our questions and kept us up to date on everything almost daily. I must also say that the entire crew was so very polite and thoughtful and very very good at their work! The construction was complete in a little over a month. The craftsmanship is awesome! We could have never imagined that our patio would turn so lovely!!! We were able to entertain for Thanksgiving and Christmas and watch alot of Football!!!
   Thanks TCP for making our new home our dream home!!! See a few attached photos
2. 

   March 2, 2026

   Mark Reichart

   My wife and I had received proposals from other contractors for our backyard deck and pool renovation, but I’m glad we waited for a consultation from TCP. From the beginning, Dean and Mike (TCP representatives) seemed willing to listen to our ideas, add some of their own, and try to make our vision a reality. Although our patio and pool area are on the small side, TCP treated the project as if it were as important to them as it is to us. We struggled a little bit with material selection, but Dean and Mike brought us samples and took us to showrooms. We were encouraged to make our own selections, however, and we love the final results. The tile installers seemed like artists/craftsmen and were very diligent about the placement of each tile (we were out of town, but I watched them work on a backyard cam). When it came time to add the new finish to the pool, they continued to work into the evening until the work was completed. Thanks to Mike and Noe, the pool really sparkles and the mosaic tiles on the baja ledge look great with the waterline tile we selected. Once again, no one at TCP ever refused a request we made and always went the extra mile to meet our expectations.

   What more can I say? Great job TCP

   Nancy and Mark Reichart
3. 

   March 2, 2026

   Nora Love

   Be sure to read the yelp reviews of this company as well! What was sold as a 2-month patio project has turned into a 10-month nightmare and is still unfinished. Nearly every part of the structure has issues. The main contractor, Dean, either quit or was fired partway through the project. From that moment on, the company effectively abandoned the job. I have multiple recorded conversations in which Dean admits fault for several major problems, including the way the concrete was poured. I’ve since had multiple independent experts inspect the work, and they’ve confirmed serious foundational defects that are already visible less than a year after construction began. TCP has completely disappeared and has made no attempt to resolve or even address these issues. They were not the cheapest bid, and I chose them specifically expecting a smooth, professional experience. Instead, it has been constant stress, delays, and escalating problems. Because of the extent of the defects and the cost to repair their mistakes, I am now working with an attorney. The repairs will cost thousands of dollars due solely to their poor workmanship.
   I deeply regret hiring this company.
   DO NOT USE TCP.
4. 

   March 2, 2026

   Esmé Willmon

   Unprofessional, Abandoned Project, Unsafe and Unacceptable

   In February of last year, my mother hired TCP for a screened in patio project that included a fireplace, grill, and mini fridge. The project was supposed to take approximately 2 months. It has been over 9 months, and the project is still incomplete.

   Throughout the process, TCP was extremely unprofessional, and the quality of work is unacceptable. The patio foundation was later described by their own contractor, Dean, as being done incorrectly poured and “messed up.” We have him on recording stating that the foundation and other parts of the project were done poorly. The concrete now has major foundational cracks (confirmed by independent inspectors), further confirming that the work was done improperly.

   In addition to the poor construction, TCP caused serious damage and safety hazards, including:

   – A gas leak (while adding a speaker that they “forgot” in the process of construction into the ceiling, their contractor tried to force the speaker in near a gas line in the ceiling and caused a gas leak).
   -Flooding that left our yard underwater and muddy for months and still comes into the screened in porch (also causing structural issues)
   -Extensive damage to our yard and sprinkler system
   -Construction trash left all over our property for months
   -Nails and razor blades left on the ground, which resulted in our dog cutting their paw
   -Blood splattered all over the inside of the porch from a worker that was never cleaned up
   -We had to hire help to come in and clean up their construction trash and mess
   -The inspection has failed 3x by The Woodlands and it still won’t pass inspection

   Because the conditions became so unsafe and unsanitary, we were forced to hire help to clean up after TCP abandoned the project.

   After Rob Douglass, the owner, came out to look at the work, he made rude and inappropriate comments to my mother, even mocking her for what she requested that would bring the project up to code to pass inspection and properly fix the issues. This behavior was completely unacceptable and disgusting.
   Since then, TCP has stopped responding entirely. No communication, no accountability, and no effort to complete or repair the project. Due to the seriousness of the situation, we are now working with an attorney.

   What was promised as a short stress free project has turned into a year-long ordeal involving unsafe conditions, structural issues, abandoned work, and a complete lack of professionalism. I strongly advise anyone considering TCP to look elsewhere.
5. 

   March 2, 2026

   michael weaver

   Working with TCP was one of, if not the best contractor experiences I’ve ever had. They came up with a great design for our needs at a fair price. I consider myself a handy person, and they had solutions for concerns I never envisioned. They also completed the work in the timeframe quoted. They also performed work beyond the contractual obligation, just because it was the right thing to do for the project. I can’t recommend them highly enough.