Austin Pest Control

Comments

5 responses to “Austin Pest Control”

1. 

   March 4, 2026

   Marty McCrea

   Ramon was awesome, personable, knowledgeable, super kind, and efficient in his work. I’ve been with Stride for a number of years and I’m completely satisfied with not only the level of service when it comes to protecting our home from pests, but also in the relationship I’ve built with the company over the years. If you’re on the fence, whether to choose Stride or not, let the reviews speak for themselves and you’ll find that your experience is the same.
2. 

   March 4, 2026

   _ Hillyer

   Stride was great from start to finish.
   Friendly, exactly on time, and competent.
   Ramon completed the work today and was genuinely positive.
   Would definitely go to them again (of course I hope I don’t have to!!).
3. 

   March 4, 2026

   Sanket Kumar

   Tyler is the best! He is always on time and carefully addresses any issues on the property. Then he will carefully give us advice while also taking care of the problem.

   Ever since we started with Tyler and team, no problems!
4. 

   March 4, 2026

   Susie Trefzer

   I recently canceled services with my previous extermination company after 30yrs as a client.
   I had seen several great reviews about Stride Pest Control on the Nextdoor app. so I decided to give them a call. Raul R. exceeded my expectations in extermination knowledge and procedures. He is very thorough, professional and courteous. I look forward to being a client of Stride Pest Control, hopefully for many years to come. Thank you again, Raul. I truly appreciate the great job you did!
5. 

   March 4, 2026

   Akshay Mittal

   I am extremely disappointed with Stride Pest Control’s service and customer support.

   The Problem:
   I hired Stride to treat a German roach infestation in my kitchen. After the first treatment, the problem persisted, so I reached out to request a Warranty service under their warranty.

   Poor Customer Service:
   Instead of scheduling the follow-up service, Michael the manager became argumentative and defensive. Rather than addressing my legitimate concerns about the ongoing infestation, he argued with me instead of providing solutions.

   Inadequate Treatment Protocol:
   I consulted with multiple other pest control companies, and they ALL confirmed that German roaches require weekly or bi-weekly follow-up treatments to effectively eliminate an infestation. However, Stride refuses to acknowledge this industry-standard practice. Their one-time treatment approach is simply not effective for German roaches, which are notoriously difficult to eliminate.

   The Bottom Line:
   If you have German roaches, do NOT use Stride Pest Control. They don’t follow proper treatment protocols for this type of infestation and won’t honor their warranty when the inadequate treatment fails. Save yourself the money and frustration – go with a company that understands how to properly handle German roach infestations with appropriate follow-up treatments.

   I cannot recommend Stride Pest Control and wish I had chosen a different company from the start.