Aptive Pest Control
2551 East Loop 820 N, Fort Worth, TX 76118, United States
(817) 587-4629
Rating: 4.7 – Based on 6526 Visitor Ratings
Opening Times.
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
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Comments
5 responses to “Aptive Pest Control”
Gregory was very professional and respectful. He did a good job. 10/10. My only issue is the length of the time slot. People wait 4 hours for a 15min service. Also, I had to call 10min after the end of the time slot before I was notified that he’d arrive within 30-60min. Send a message after the first 2hrs with an ETA then again 30mins before arrival and do it before the customer has to call.
Stay away from this company, I scheduled them to come out and had to cancel due to a family emergency, they re-schedule and next thing I know I have an over due bill for $59.54 and they said it’s because I have a month to month agreement. They have never been to my property and I have never signed any agreement. Working with them to try and get it figured out was nightmare. No one could tell me why I was charged other than that I agreed to be charged month to month. When I asked for a supervisor, they all stepped out. What was interesting was that she had to talk to a supervisor about why I was charged and when I asked to talk to the supervisor, they happened to step out. Worst customer service ever.
Not very happy with my last service. I spent a good part of the following day cleaning the windows the tech covered in repellent
My service provider today was very personal and professional. He informed me of what he would be doing today and his process of working from back to front. I really appreciated that. Because of his knowledge, his friendliness, and expertise, we upgraded to the full service. You need more like him.
I had an excellent experience with this pest control company, especially thanks to James Hubbard. His customer service was outstanding—professional, knowledgeable, and very courteous. He took the time to explain everything and made sure all my questions were answered. It’s rare to receive service this great, and I truly appreciate it. Highly recommend!