Integrity Pools
1050 N Grove Rd, Richardson, TX 75081, United States
(469) 850-7113
Rating: 4.8 – Based on 1356 Visitor Ratings
Opening Times.
Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed
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#Integrity #Pools
Comments
5 responses to “Integrity Pools”
There is a reason Integrity Pools was on the Best Pick Reports. We weren’t even sure we could a decent size pool in our yard, but David came in with an incredible design and made it come to life with the help and huge efforts of their contractors. They’ve been around a while and knew who to call or where to go when we hit any bumps with electrical, plumbing, patio etc. Dustin was the lead on the build process and was very easy to get in touch with and kept us updated throughout. 10/10 recommend Integrity Pools.
David was very responsive and helpful in our scope development process. He visited the property, took detailed measurements and helped us sketch out ideas.
We got what we thought we wanted from the design without any issues and his collaborative, non-pressuring approach made it easy to work with for first time pool owners.
If you’re in the market for a pool builder with a service mindset, please consider David and his team!
David Presendofer and I have been talking about remodeling my pool for several years. I was finally able to do it, David did an awesome job. Trace Parker my project manager stayed on top of every detail. I highly recommend using Integrity Pools. I’m so excited about my beautiful pool!
Wanna come swim in my pool? No. No one would. Integrity Pools started off strong and then has progressively gotten worse over time. I had high hopes, however, when you can’t control algae, it makes me wonder what else is being skipped over.
My video cameras showed employees emptying baskets and then leaving. No water chemical check. I complained and they changed the service tech. Got better, and then the pool water smelled and I called again. They changed the pool tech again and the smell went away. One time, I watched a pool tech check the Polaris pool cleaner and the bag had a huge hole in it. Not one pool tech ever wrote in their notes that the bag needed to be replaced. I can’t tell you how many pool techs I’ve been through.
Not much has changed and I’ve given them so many chances.
The last tech told me I could get a free dirt vacuum if I leave a five star review. (Which I thought was supposed to be done once a month):
“Hi this is Thomas from integrity pools if you leave a 5 star review with my name in it by the time I get to your pool you get a free dirt vacuum if you’re interested no cost to you”
And yes, I was out of town and the gate was locked last week so the tech couldn’t get to the pool. However, if the pool chemicals were being checked and balanced on a regular basis, there wouldn’t be this amount of algae.
So I ask you…Is this worthy of a five star review? No. It’s not.
Looking for a weekly pool service you can trust? Look elsewhere.
Our pool has never looked better with Josh and Integrity Pools. We used them for tile replacement and then for comprehensive weekly cleaning. Excellent work. Josh leaves a written report on our patio after every visit detailing his work. Price is reasonable – less than our former company and they do more work. Highly recommend!