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El Paso Greenscape did a terrific job rehabbing our front yard and repairing our sprinkler system in the backyard. They are very attentive, friendly and professional.
I am writing to formally address my disapproval with the way GreenScape El Paso Landscaping has managed my project and the lack of communication I have received.
In May 2025, I hired your company for cement laying, pergola installation, and gate door installation. At first, the project moved forward as expected, but after I paid an additional $2,000 at Ricio’s recommendation, the workers stopped showing up. Despite multiple requests, I have not received an updated invoice reflecting this payment.
The last update I received was on August 1, 2025, stating there was a supply issue with the gate. Since that time, I have made numerous calls and sent multiple text messages seeking an update, but no one has responded. I have also been unable to reach Ricio directly.
This complete lack of communication and transparency is unacceptable. I expect a prompt response regarding the current status of my project, along with a detailed updated invoice. Failure to provide this information will leave me with no choice but to escalate this matter further.
Outstanding Job, From the start just taking to Carlos and telling him what I want he listened with detail and got it done. Amazing crew I was amazed with the result. I got my front yard done by them and I had multiple recommendations, even though there was some review that threw me off but I decided to go for it and Im super glad I did! The pricing are good and the quality of his work speaks for itself.
My yard was to the point where I didn’t even want to look at it anymore because of how overgrown it was. Carlos was able to completely revitalize my property and make it look new. He took out some garbage I had in the back and sharpened up my property! Don’t be hesitant to hire GreenScape for your Landscaping needs!
GreenScape did an amazing job on transforming my barren and neglected back yard into an inviting space. They were communicative and responsive, never leaving me without answers to my questions. They designed and executed exactly what I described and wanted for my back yard. I cannot wait for the opportunity to work with them again. Great team of great people.
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