Opening Times.
This day was the last straw with them. You can see the lawn is freshly mowed but that was it and they left. No attention to detail, no care, there are even times I question whether they have come at all. I run an aquarium service company myself and all my customers care about is how the aquarium looks and they will pay whatever. For what this company charges to come every other week I would expect some level of care and attention to detail. Just switched to a new company that costs the same, comes weekly and the attention to detail is MILES above. I am never one to leave reviews as I know they can harm a business but the photos speak for themselves and I wouldn’t want anyone else to have the same experience.
The team was great to work with — very friendly and professional! They were efficient and did a fantastic job. Our plant beds look so much better now. Highly recommend their lawn care services!
My experience was poor. In the contract it specifically notes that they will “pull weeds” and “spray for weeds” in flower beds. Generally that turned into a guy with a weedwhacker blowing my mulch away. I spoke to the company and they did respond, but it was never really resolved. Also, the yard waste was left in the yard most of the time, if not just run over with the mower and blown all over the place. Contract states they will take away two bags and leave the rest on the curb. Yes, I contacted them about it. Responded, yes. No, not resolved. Then, see pictures, they drove their lawn mower around with with some type of poison on it which started to kill the grass. The first time I saw the tracks I reached out and I was told it was from the tread of the mower when it was super rainy. But a couple weeks later it grew worse and the grass died. I reached out again and called them out on their assumption. In response, they canceled their services here and never reached out again. Part of the contract was they were supposed to UPKEEP the lawn as well… not just cut it. This was the absolute opposite and when I asked for the correction, they took the money and ran away. Run of the mill overpriced services. Poor and lazy workmanship. Zero customer service.
they have been servicing my lawn for the past year and since they’ve taken over my grass died. Before them, my lawn was immaculate: green and lush. I asked them to fix it and they have the audaciy to quote me more than $5000 to fix the damage that was caused by them. THEN they chipped the wall and NO ONE informed me. I’ve called them numerous time (x4) and each time i was told a manager would call and no one ever does. Don’t use them unless you want ruined lawncare then they’ll quote you something obscenely high to fix something they’ve damaged.
This company did not communicate with me. Half assed the first visit and had to come out the next day to do what I asked and still did not do it. After two weeks came back and still half assed the job. Horrible experience!!! Will not recommend and will not be using again. For the amount of money they want I expect it to be correct the first time.
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