Barefoot Mosquito & Pest Control


Barefoot Mosquito & Pest Control – Austin Texas
4509 Freidrich Ln suite 109, Austin, TX 78744, United States
(512) 400-2008
Rating: 4.9 – Based on 2418 Visitor Ratings

Opening Times.


Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 8:00 PM
Saturday: 8:00 AM – 8:00 PM
Sunday: 8:00 AM – 8:00 PM

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Comments

5 responses to “Barefoot Mosquito & Pest Control”

  1. Patricia Barrois Avatar

    Robert is absolutely wonderful and did a great job and was very professional and courteous, and educated us on the service he was completing every step of the way. We were blessed to have him as our technician. My issue with barefoot lies with the office, they schedule you without calling to tell you that you are scheduled, so you have to call to make sure you are on the books then once confirmed they cancel your confirmed appointments without calling you so you basically are at their beck and call when you are under contract with them. They absolutely need to work on that because it’s a huge deal. I think the treatments they are providing are working though I do believe we will need more than what was said, and I love their techs we have had 5 different ones so far and everyone has been awesome but their office staff need A LOT of work. When you schedule pest control they should at least be able to call to schedule you, call to
    Confirm your appointment, and give you a two hour window which they do none of that. I’m hoping they work their kinks out and get better because I’d like to continue working with them.

  2. Charlie Avatar

    This company is extremely unprofessional and irresponsible. They are only interested in collecting money, not in providing any effective service.

    They charged the full amount as promised, but the actual work was completely useless. The equipment they used had no real effect at all and did not solve the problem in any way. It felt like they showed up just to go through the motions, not to deliver real results.

    In short, this company takes your payment without providing any meaningful or effective service in return. There is no accountability, no real effort, and no outcome. They operate more like a money-collecting machine than a legitimate service provider.

    I strongly do not recommend this company to anyone. Save your time and money and look elsewhere.

  3. Ruben Ruiz Avatar

    This was my regular quarterly service, and it was the first time Cody serviced my home. He did an excellent job! Cody was friendly, professional, and very knowledgeable. He took the time to explain the process and what he was doing throughout the visit. He treated both the inside and outside of the house and also dusted the garage thoroughly. I really appreciated his attention to detail and great customer service. Highly recommend!

  4. N P Avatar

    Barefoot was once Fresh Pest Control which is the only reason why they have a 4.9. Read all of the most recent reviews please.

    We closed our account with them over a year ago because the quality of service went from a 5.0 with Fresh Pest to a 1.0 with Barefoot. Their communication was nonexistent and their services were, as well.

    Here we are over a year later and they have been harassing us with emails and texts, saying we owe them for services that we never had because we canceled and moved onto another company. We have called them to remind them that we canceled our services a year ago and had already settled any bill we had prior to our cancellation. When they tried to bill us again, we asked to speak to a manager and conveniently, they weren’t available. Now they have a collections agency going after us. You better believe we are disputing it and making sure everyone is aware of their dishonest business practices.

    Do not use them!!!!

    ****edit: after reading their response to this review, it shows their lack of thorough customer service. There was no balance or services rendered, hence the review. We are being harassed for money NOT owed. So if you want to be charged for services you will not receive and then never get customer service or any kind of response, call Barefoot!

  5. Imnja Cat Avatar

    After requesting a do over due to the quality of the first service, Barefoot sent a great technician who showed excellent customer support and thorough service. I have recovered my hope in the company and look forward to working with them for the next service. The new technician is Raymond. He is very thoughtful and courteous. He did a good job educating us about the pests in this area and what to watch for and even went out of the way to meet our dogs.

    Previous review below:
    Jo did a good job and sprayed all over the house and around the house. He knocked out some midway nest in garage as well. INot clear what all he did as he left without reviewing. Initial service states a few additional items but there is no evidence this was done or if done where. I had a little higher expectation given the sales pitch like pest inspection, barrier creation and powder dusting etc as well as cleaning up or at least blowing out the mud wast nests from garage.

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