Aloha Pools and Spas

Comments

5 responses to “Aloha Pools and Spas”

1. 

   March 1, 2026

   Bethany Mathers

   I am so happy with my purchase from Aloha Spas. Blake was absolutely terrific and helped me with every detail I needed to make the decision to purchase a spa. I chose a Bullfrog spa and I’ve used it daily since it was set up. He gave me a great deal on a floor model and assisted with delivery and set up, even giving me step by step instructions on continued maintenance. He’s a great guy and I trust he will take good care of me for all the years we own this spa, which should be well over a decade. Forget Costco and Amazon – get a good spa from a nice local guy who will take care of you! If you are on the fence about a big purchase, DO IT! I am so happy with my new spa and I’m looking forward to a long cold season of nightly soaks.
2. 

   March 1, 2026

   Donna Haynes

   I thought I had given Aloha Pools a review. We had a pool installed in July. We must have been so busy enjoying our new pool, that I forgot to do it. Blake was fabulous. The installers were fantastic. We are thrilled with our purchase on all levels. Thank you Aloha Pools. : ) Eric and Donna
3. 

   March 1, 2026

   Patrick Redfern

   Do you know your pool shop owner’s name? You will here! Blake has given me a ton of advice (some of it about my pool even!) over the years. Never seen/heard a problem that he did not have an answer to right away.
   If ratings went to 6 stars he would earn it.
4. 

   March 1, 2026

   Bradley Vollertsen

   Contacted Aloha Pools today and spoke with Blake. Got me quotes via email in a timely manner. Plan on purchasing a pool from Blake in the near future. Will update my review as we move along. So far, Blake was awesome to speak to!
5. 

   March 1, 2026

   Claire Anthony Davis

   I DO NOT UNDERSTAND WHY SMALL BUSINESSES TREAT THEIR CUSTOMERS WITH HOSTILITY. I COULDN’T BE SURE WHETHER HE WAS HAVING AN EXTREMELY BAD DAY AND HE WAS PROJECTING IT ON TO ME, WHETHER IT WAS MALE CHAUVINISM, OR WHETHER HE HAD SOME TYPE OF PREJUDICE GOING ON. I went to Aloha Pools and Spas at 9013 Mahan Dr. in Tallahassee, Fl on Monday, July 10, 2025. I had visited this store previously to purchase chlorine so I had the container for refills already. The employee (person/owner?) that was there at 3:45 p.m. was helping other customers when I entered the store so I waited by looking around. I immediately noticed a change in his attitude as soon as he started addressing me. He was no longer acting as though he wanted to exhibit customer service. He realized that I was there for a refill because he spotted the refill container in my hand that I had purchased from that store. When he gave me the price, I questioned the amount because it was more than the price written on the sign in the store. He started acting like I had done something wrong to him by mentioning the price on the sign. He got hostile with me, raised his voice, and abruptly said he could cancel the transaction “RIGHT NOW!!” if I didn’t want it. He went on to say that I was the only one that mentioned that sign, the price had gone up several times since that sign was written, and he was just going to erase the sign. “Do you want it or not?!” I didn’t know that asking a simple question could send someone almost into rage. I kept my voice low because there were other customers in the store and I just agreed to pay the price, because it was embarrassing to me. He wouldn’t let it go though. He kept it going by saying “Plus it’s extra to use a card!”. I politely told him that I could have used cash instead of my debit card, but he reported that he could not reverse the transaction on my card. I do not know if others have experienced this type of treatment but I felt like I AND my money were LESS IMPORTANT TO HIM THAN A WADDED UP PIECE OF PAPER. I tried to contact the owner through the contact on their website but never received a response.
   UPDATE:
   I wanted to review and just leave this alone but the difference in a charge of $10.29 from a $9.00 posted price for chlorine is more than $0.25. The report is about the way I was treated more so than the price. If a customer comes in to make a business transaction and reports mistreatment, why would you chastise the customer who is already making a report of mistreatment? The concern is the disrespect that I received in your establishment.