Hidden Gem Pools
7643 Gate Pkwy ste 104 288, Jacksonville, FL 32256, United States
(904) 884-3825
Rating: 4.8 – Based on 21 Visitor Ratings
Opening Times.
Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: Closed
Sunday: Closed
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Comments
5 responses to “Hidden Gem Pools”
Tyler and Ryan have been amazing in helping me get my first pool set up correctly! I purchased a house with an older pool that was green and still had a sand filter. They got the sand filter replaced with a modern day cartridge style filter, got every bit of debris cleaned from the pool and got our pool water the perfect color and PH within a week or two!
After the initial visits to get my pool modernized and under control I have been apart of their weekly service and I could not be happier! The professionalism and level of care is exceptional!! Thomas is typically the one who comes for my pool cleaning and we look forward to seeing him every week! He is always happy and smiling and has the answers for any questions I might have about my pool!
If you’re looking for a pool cleaning/service company, hidden gem pools truly is the hidden gem you have been looking for!!
Ryan and the team at Hidden Gems are amazing!
They are hands down one of the most knowledgeable pool companies I’ve ever talked too and Ryan is always so quick to assist in any way that he can. Honest, reliable, and always able to work us in the schedule. They really know what customer service is all about! Highly recommend!
Ryan and Tyler of Hidden Gem Pools are top-notch! Not only are these guys knowledgeable, but they enjoy sharing that knowledge with you and they explain things in an easy manner. To top it off, they are both super nice guys. Hidden Gem was contracted out by our pool builder Agua Pools to do our pool start-up. For the first 30 days, Ryan and Tyler brushed, cleaned, tested, and added appropriate chemicals to make our pool sparkling clean. But the extra amazing thing was they also went above and beyond in fixing the pipe flow (by the pool equipment) and adjusting placement of actuators so that our pool with sheerfalls, therapy jets and bubbler, would work as we had expected and designed. Ryan was knowledgeable in plumbing at the pool equipment but was also in communication with us and our pool builder through the adjustments to dial it all in. Ryan helped us get started with the app for automation and spent quality time doing “pool school”. We only wish they serviced our area so we could continue using them for our pool maintenance service. We will miss them. If they service your area, look no further…these are THE guys.
I became a customer of Hidden Gems Pools a few months ago and must say how very happy I am with their weekly servicing of my pool. It’s never looked better! I was with a prior company for over 10 years and made the switch after giving that company multiple chances to improve. Hidden Gems stepped in and have been absolutely terrific since day 1. I highly recommend Hidden Gems! Tyler, Ryan and the team there are awesome.
These guys are the best! After attempting to maintain my pool myself for a few years I felt it was finally time to find some professionals. Best choice I’ve made. Tyler and Ryan are trustworthy, informative and have made my pool as sparkly clean as it’s ever been. The communication and hard work of these guys are unsurpassed and I have the peace of mind that my pool is well taken care of.