Sea Breeze Pools LLC
31345 Co Rd 437, Sorrento, FL 32776, United States
(407) 385-2847
Rating: 4.5 – Based on 147 Visitor Ratings
Opening Times.
Monday: 8:00 AM – 4:30 PM
Tuesday: 8:00 AM – 4:30 PM
Wednesday: 8:00 AM – 4:30 PM
Thursday: 8:00 AM – 4:30 PM
Friday: 8:00 AM – 4:30 PM
Saturday: Closed
Sunday: Closed
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Comments
5 responses to “Sea Breeze Pools LLC”
We have been trying to contact this office since 10:00 AM on 12/12/25 with no returned phone calls or emails. Yesterday, the pool technician, Terry, damaged our pool system, and since then Seabreeze Pools has gone completely silent.
This lack of response after causing damage is extremely concerning. When a company breaks something and then avoids all communication, it raises serious questions about accountability, professionalism, and integrity. At this point, we are left with a broken pool system and no guidance, resolution, or acknowledgment from the company.
The absence of customer service in a situation like this is unacceptable and stressful. If something goes wrong, do not expect timely communication or ownership. Based on our experience, be very cautious before trusting this company with your home or property.
Sean Flanagan,
I understand that you & your team was attending a funeral, and I did not expect a response from anyone during that time. That is not the issue.
The issue is the repeated lack of responsiveness and transparency surrounding an incident caused by your service technician. The technician damaged our pool equipment and failed to disclose it in the weekly service report. Additionally, your office did not proactively contact us on Thursday when this occurred. That omission feels deceptive and unacceptable.
We have been loyal customers for over two years and have referred others to your company. Unfortunately, this situation reflects a significant lapse in integrity. If we did not have cameras, we would not have known what happened. This is especially concerning given that during our very first month of service, another technician damaged our filter. Despite that, we extended grace and continued doing business with your company.
Today, when we discovered that our pool equipment was damaged and the pool was not functioning, we reviewed our cameras and clearly saw your technician causing the damage. While he did eventually call later today to admit fault and apologize, we were told he could not fix the issue without approval and that the repair would be delayed until Monday.
As a professional pool company, I fully expected this to be addressed immediately. Instead, your company once again failed in responsiveness and chose to delay correcting a problem caused by your own technician. This is deeply disappointing and does not align with the level of service or accountability we expect.
Sean and his team did a fantastic job resurfacing our pool and pool deck this year. Very professional, great communication and all around great job! From picking out new tiles, new colors and deck options, they made it easy and enjoyable. We consider them friends now. ❤ Sorry I don’t have any pictures of our pool that do it justice. Just check their website for great representations of their work. You won’t be disappointed!
Another GREAT install by Seabreeze Pools. We needed our bowls replaced (American Pool and SPA bowls are JUNK and would not provide a quote to replace stay away from American Pool & SPA). We are so glad we found Sea Breaze. This company is everything we as consumers are looking for Respectful, Quality Work, Great Prices but most of all they show up and on TIME! Sean planned the project and Kevin did the install. We have 1 more planned upgrade we are planning for at the end of the year and Seabreeze will be part of that installation. As always Great Job Team Sea Breeze.
I am a new Pool Owner and I’ve been very satisfied with Sea Breeze Pools LLC services and taking their time to explain their service and what is convenient for my budget. Communication is great and easy with their team. I appreciate their prompt attention to my needs.
We have a good-size older pool w/ multiple water features that need a lot of attention – and these guys continue to take good care of it.
Daniel, Fabian, Nick and Kevin are professional, reliable and care about keeping our pool working and looking its best. Sean is an integral and hands-on owner, who follows-up on the service calls and genuinely wants to make sure we’re happy.
Their excellent service is a great value. The prior pool service company was higher, and no-where-near as good as Sea Breeze’s service.
We’ve come to trust Sea Breeze’s service, and appreciate our business relationship with them.