Texas Roots LLC
9010 Aero St, San Antonio, TX 78217, United States
(210) 403-3898
Rating: 4.4 – Based on 41 Visitor Ratings
Opening Times.
Monday: 8:00 AM – 4:00 PM
Tuesday: 8:00 AM – 4:00 PM
Wednesday: 8:00 AM – 4:00 PM
Thursday: 8:00 AM – 4:00 PM
Friday: 8:00 AM – 4:00 PM
Saturday: Closed
Sunday: Closed
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#Texas #Roots #LLC
We hired them to remove some parts from our irrigation system to qualify for the SAWS rebate. While the work itself was done well, our experience with the pricing was frustrating.
We received a quote before they came out, but we were charged 1.5 times the original labor quote when the job was completed. They explained that they sent an extra person to finish the job faster.
After questioning the price, they did reduce it slightly, but the experience left us feeling misled. While the quality of the work was fine, the unexpected and unexplained price hike brought our overall satisfaction way down.
Unfortunately, I can only give them 2 stars due to the lack of transparency.
I would highly recommend not using this place of business. Their tech came out to work on our sprinklers and then we never saw him again. I had to do the work myself. The company said that they would send someone out to show me what they did (which never happened). Now they are wanting to be paid for not doing the work. Avoid at all costs. I went with Emerald and they were fantastic. This company will rip you off – stay away.
My “go-to” irrigation company. I’ve used them several times to install, maintain, and repair drip and sprinkler systems on two houses over the last couple of years. Today (April 20, 2022), I had Sam and Nacho conduct some repairs, capping, and expansion on the drip systems at both houses. Sam had done some previous work on my systems, while Nacho was new to me, but both were polite, friendly, professional, and thorough. They arrived early, discussed what needed to be done with me, and then promptly got to work. They worked diligently for 2 hours and took care of everything just like I wanted/needed. I believe they offer the best value in terms of costs and quality of work. The only downside is that it can take a while to get on their schedule (for me, on average, around a month out); but they are worth the wait. I will definitely call on them again for any future irrigation needs.
We’ve used TCS a couple times in the past and have never been disappointed. We had to use them again recently for a repair to some command lines I had accidentally cut and for a full system tune-up. “Nacho” was the service tech. He’s a very hard worker and made sure the job was done right! Very appreciative of him and all he did.
If you’re searching for a company to use, look no further. You won’t be disappointed.
TriCounty Sprinklers installed our system a couple years ago and it’s still holding up very well. No leak issues after the crazy freeze we had in Feb (thankfully). We’re very satisfied with the work they did. They are extremely professional & reliable. We had gotten several quotes and TriCounty’s pricing is very competitive. Highly recommended!
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