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Working with Buzzcutters
In year 2025 with Buzzcutters has been a shared sense of pride in our work, a deepening trust across both teams. The strategic momentum that positions us for a standout start to 2026. Give us a buzz and get turfed up!!!
My spouse and I recently had landscaping work done in our front yard, which included enclosing our flowerbed and trees with stone, adding black shadow rock as filler, and planting new greenery including two trees. Unfortunately, our experience with the company was far from ideal.
The project required four separate visits to complete. The initial consultation with William was promising—he was knowledgeable, listened to our ideas, and clearly outlined the next steps. However, once the installation was complete, we immediately noticed an issue: the flowerbed was not level and had visibly sunk on the right side.
When we brought this to William’s attention, he explained that the original quote didn’t include enough stone to ensure a level bed. This was disappointing, especially since this lack of communication should have been addressed before installation. To his credit, he agreed to fix it, and the crew returned a couple of weeks later.
Unfortunately, the next morning we noticed cracked stone. After sending photos, they returned about two weeks later to patch it. Another major issue was the irrigation system. The invoice clearly stated that irrigation would be checked and maintained, and William initially assured us they would ensure proper water flow through the bubblers and sprinklers. However, this was never done until I repeatedly followed up and requested a final visit.
During that final visit, William shifted blame onto us. He claimed the cracked stone was likely caused by a lawn mower, even though the damage was visible the day after installation. We also had weeds growing within four weeks, despite having a weed barrier installed—only in half the flowerbed, which seemed odd. When I raised concerns about the health of our plants, William’s explanations were inconsistent—first blaming overwatering, then underwatering, and finally circling back to overwatering. Lastly, there were never any follow-ups or door knocks. We were home through the entirety of the projects and never had anyone come to the door and express any concerns, questions, or follow up. William indicated that he did come to the door and knock, however even if that were true, a simple phone call could have solved that.
While I believe this company has potential, our experience did not reflect the level of care, communication, or professionalism one would expect from a $7,000 project. Additionally, since the irrigation check was labeled on the invoice and never completed, I believe were are due a refund of some sort. Regrettably, we do not plan to use their services again.
Update 10-3-2025: we’ve now thrown away three plants that buzzcutters planted due to dying. This includes our 15 gallon agave. The plants we already had before the demo are all healthy and fine. Even more disappointed 😞
I recently had to get some landscaping work done and had looked at multiple vendors. I found Buzzcutters online and called William and explained my project. I had just had a pool installed and our yard was destroyed from the pool build and beyond what we were expecting. It required our entire front and back yard to get rebuilt. I had a fairly decent idea of what I wanted. We needed a playground built, turf near the pool, and sod in the front and backyard. William was confident he could get this done and was very considerate of our budget. He worked with his vendors to help get us the best pricing to stay in our budget. He was on time and very communicative the entire process. He would contact me in advance to let me know the schedule as well as when they were on the way. This was very nice change as most vendors just show up, or arrive late. We had a big rain storm on Day 1 and they were out there working anyways. I was very appreciative of their hard work and effort. They got my entire front and back yard completed in a week. It was incredible.
We will be needing work done later next year and we will definitely be contacting them again. If you have a landscaping project and need it done correctly I highly recommend Buzzcutters. Call William and be assured he will take care of you!!
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Buzzcutters did an excellent job installing French drains in both our front and backyard. The team was professional, efficient, and clearly knew what they were doing. The work was done neatly and the results have made a big difference already. I would absolutely recommend Buzzcutters to anyone looking for reliable, high-quality work.
William and his team did a FANTASTIC job on my yard!!! He was able to do the project in one day and made it look exactly how I wanted it. He explained the plan for the yard well, made sure I had all of the information, stayed in touch through the process, and arrived on time. I would recommend them to anyone!
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