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Pacific Outdoor Living is very professional without losing that personalized touch! Our yards were not that big but they treated us like million dollar customers! From the first time I called til the day they packed and left, it was all seamless and stress free. The yards look great and neighbors are envious! Specially mention to Jose, Onesimo and his crew! They were friendly, efficient and overall awesome! We hope we have more patios that need work!
Thank you Pacific Outdoor Living!
We used Pacific Outdoor Living for a complete backyard makeover three years ago, and it still looks amazing today. Their process made all the difference. They first came to our house, then created a CAD drawing along with a cost estimate. You pay for that step, and if you want to move forward, the next step is a 3D drawing. After reviewing the drawings, they move into preparing the plans, and once you receive those, you sign the contract and the work begins. It’s a great way to see exactly what you’ll be getting before making the full commitment.
We met with several other companies and even paid two of them to complete drawings, but Pacific’s was the only one that truly captured what we wanted. They stayed on time and on budget. To clarify, we adjusted our budget to achieve the features we wanted, but Pacific completed the project for the exact price they quoted.
They did subcontract the patio to Tiger Patio, which brought some unnecessary complexity to the project. The patio looks beautiful, but it did come at an additional cost. Everything else, however, was handled beautifully by Pacific. Even now, three years later, they have continued to be a resource whenever we’ve had questions about maintenance.
Overall, Pacific Outdoor Living delivered outstanding work with a thoughtful, step-by-step process that makes you confident in your investment. We would definitely recommend them for anyone considering a backyard transformation.
A wonderful, clean classy and professional outdoor living space was created by Pacific Outdoor Living. We now enjoy a jacuzzi/pool
Combo, a firepit living space with walkway.
Or truly looks like a 5 star resort in our own backyard.
Thank you!
The Perkins – La Canada CA
Update to my original posting, 9/11/2025: It is one thing to be happy with a project and a company when all goes well at the outset. But we all know that things go wrong. And when they “go wrong” after you have invested a lot of money into a project, it creates a lot of stress, worry and questions: Will warranties be honored? How will the “complaint” be received? What will be done to provide a real solution? Well, I did experience a problem due to some soil mobility underneath my pavers. I wrote a letter, took pictures and made a video to document the problem. My letter was acknowledged and responded to immediately. Supervisory personnel were sent right away. An inspection was completed, diagnosis made, and a plan was presented. The specialized crew came out and provided and extra sense of assurance that they would be diligent, and they delivered. This is one way for me to express my gratitude to Pacific Outdoor Living. It serves as a powerful confirmation that an exceptional company is the one who honors their word, their workmanship, and their warranties. If you are reading this review, please know that I can confirm that this company stands behind their work. Everyone says that they do, but few deliver on it. What follows is my original review and posting: I know…it seems an odd choice to have a swimming pool removed and that is how we embarked on this journey that led us to Pacific Outdoor Living. We started this project by meeting with a number of different Contractors from different companies. Pacific Outdoor Living set themselves apart from everyone else at the outset by offering us the opportunity to have our entire property drawn and analyzed, in addition to plans being developed by a Designer. From the first day that we met with Samantha Hung, we knew we were in very capable hands to help us with the daunting responsibility of coming up with a design. We knew we had options: We just had no idea of where to even begin. Samantha provided us with a vision of what our property could look like. Of course, what matters most is the execution of all the plans and designs. Our lead Project Supervisor, Jorge, provided us with a precise checklist of all that we mutually agreed would be done. He was always willing to listen when we felt that we needed to make modifications to our original plan and design. We are thrilled that we ended up with the backyard that we envisioned for ourselves. Start to finish, our project took about nine weeks, and every step of the process: demolition, debris removal, preparation, installation, etc., was completed by a crew or a Team who was highly skilled and worked efficiently to complete their task. We are so grateful that we found this company and simply could not imagine working with anyone else on such a large endeavor. I wish the entire company continuing success as they help other families maximize the enjoyment of their outdoor living spaces.
I would definitely recommend Pacific Outdoor Living. We had a great experience. They helped us through all the permitting and difficulties of having a hillside home and following LA pool requirements. We worked with Julian on our backyard design. He really brainstormed and listened to us and contributed so many great ideas.
Also, it was so reassuring to us that POL had an entire department that dealt with permits. They guided our project through all the departments at LADBS and someone at POL was there as our advocate through all these hoops we had to jump through to build. We hit obstacles with our design and approval process, and I really appreciated the patience, and the ability POL had to work with our design and the city and get our design approved.
When we were finally ready for the landscaping and the actual work, it was so exciting and happened so quickly and efficiently.
Our general management was run by Khalil. We were able to lean on his aesthetic and production knowledge all the way through the project. He is the best and collaborative and accessible for every step. He anticipated and managed our expectations brilliantly. Jesse handled all the planting and all the teams that came out were polite and professional and left the exterior clean every day.
We are really happy, actually thrilled, with the results and we enjoyed the process.
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